Optometry Office Manager Job – Boise, ID

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Why You'll Love This Job

Our growing private practice here at Eyecare Associates of Boise is seeking a motivated, organized, and patient-focused Practice Manager to oversee the daily operations of our office while supporting our doctors, team members, and patients. 

Currently working in optometry and ready for the next step in your career?
We are looking for a motivated leader to join our growing private practice as a Practice Manager. Whether you already have management experience or are an experienced optometry team member ready to grow into leadership, we are willing to train the right candidate.

The Practice Manager is responsible for overseeing the daily operations of the office including front desk, clinical flow, patient experience, scheduling efficiency, team leadership, and operational performance. The ideal candidate is proactive, detail-oriented, able to lead by example, and comfortable working in a fast-paced healthcare environment.

Required Hours: Monday-Thursday 8:30am-5:30pm and Friday 8am-3:30pm
Benefits:
  • Salary starts at $50,000/year
  • Health Insurance
  • Dental Insurance
  • 401k
  • 6 paid holidays
  • PTO
  • Uniform allowance 

Leadership & Team Management

  • Lead and support office team members daily
  • Train, coach, and hold staff accountable
  • Assist with onboarding and ongoing staff development
  • Help maintain a positive, professional office culture
  • Address patient and team concerns professionally
  • Support doctors and leadership with operational initiatives
  • Attend monthly manager meetings to align with leadership on goals, strategy, and initiatives

Office Operations

  • Oversee daily clinic flow and patient scheduling
  • Ensure efficient front desk, clinical, and optical operations
  • Maintain a working understanding of front desk, clinical, and optical operations to provide support and fill in where needed to keep office flow running smoothly.
  • Monitor appointment scheduling, recalls, and cancellations
  • Help maintain productivity and patient satisfaction goals
  • Troubleshoot operational issues and improve workflows
  • Ensure office policies and procedures are followed

Administrative Duties

  • Assist with payroll, timecards, and scheduling
  • Support hiring and interviewing processes
  • Monitor inventory and office supply needs
  • Maintain HIPAA compliance and confidentiality
  • Assist with reports, and daily metrics
  • Account payable
  • Monitor and drive key performance indicators (KPIs), productivity, and profitability

Patient Experience

  • Deliver exceptional customer service
  • Handle escalated patient concerns professionally
  • Help create a welcoming and efficient patient experience
  • Support patient education regarding products, services, and fees

Required Qualifications

  • High School Diploma
  • Optometry, ophthalmology, or healthcare office experience
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Professional and positive attitude
  • Reliable attendance and punctuality
  • Leadership mindset with strong follow-through
  • Comfortable coaching and supporting team members
  • Basic computer proficiency and ability to learn office systems
​Preferred Qualifications
  • Previous management, supervisor, or lead experience
  • Experience in private practice optometry
  • Knowledge of:
    • Insurance verification
    • Scheduling
    • Optical sales
    • Contact lenses
    • Clinical workflows
  • Experience with EHR/Practice Management software
  • ABO, CPO, or other optometric certifications
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